Privacy Policy

Zureon Industries Pvt. Ltd.

At Zureon Industries Pvt. Ltd., we respect your privacy and are committed to protecting the personal information you share with us through our website. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, enquire about our uPVC doors and windows, request a quotation, or contact our team for our products and services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information when you interact with our website or contact us regarding our products and services.

• Personal Information: Your name, phone number, email address, and other contact details you provide through enquiry forms or direct communication.
• Business Information: Company name, project details, installation location, product preferences, and other information relevant to your requirements.
• Technical Information: Your IP address, browser type, device information, pages visited, and general website usage data, where collected through website technologies.
• Communication Details: Information you provide when requesting product details, quotations, consultations, or installation services.

We collect only the information reasonably necessary to respond to enquiries and improve our services.

2. How We Use Your Information

Zureon Industries Pvt. Ltd. may use the collected information for:

• Responding to your enquiries and requests for product information.
• Providing quotations and details about our uPVC doors, windows, profiles, and customized solutions.
• Communicating with you regarding orders, deliveries, installations, and after-sales support.
• Understanding your project requirements and recommending suitable products.
• Improving our website, products, customer service, and user experience.
• Sending relevant business updates or promotional information where permitted by applicable law.
• Maintaining business records, preventing misuse, and complying with applicable legal obligations.

We do not use your personal information for purposes that are incompatible with the purposes explained in this policy without an appropriate legal basis.

3. Cookies and Website Technologies

Our website may use cookies or similar technologies to improve functionality, understand visitor activity, and enhance the browsing experience.

Cookies may help us remember preferences, understand which pages are useful, and analyze general website traffic. You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features.

Where required by applicable law, we will obtain consent before using non-essential cookies or similar tracking technologies.

4. Sharing of Information

Zureon Industries Pvt. Ltd. respects the confidentiality of your personal information. We do not sell your personal information to third parties.

We may share information with trusted service providers when necessary to operate our website, respond to enquiries, provide requested services, support communications, or manage business operations.

We may also disclose information where required by law, to respond to valid legal requests, protect our rights, prevent fraud, or address security concerns.

Any sharing of personal information will be limited to what is reasonably necessary and handled in accordance with applicable legal requirements.

5. Data Security

We take reasonable technical and organizational measures to protect the personal information we collect against unauthorized access, disclosure, alteration, loss, or misuse.

However, no method of data transmission or electronic storage can be guaranteed to be completely secure. While we make reasonable efforts to safeguard your information, we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including responding to enquiries, providing products and services, maintaining business records, resolving disputes, and meeting applicable legal obligations.

When information is no longer required, we take reasonable steps to delete it or securely dispose of it, subject to applicable retention requirements.

7. Third-Party Links

Our website may contain links to third-party websites or services for additional information or convenience. These external websites operate independently and may have their own privacy policies and practices.

Zureon Industries Pvt. Ltd. is not responsible for the privacy practices, content, or security of third-party websites. We encourage visitors to review the relevant privacy policies before sharing personal information with those websites.

8. Your Privacy Rights

Depending on applicable law, you may have the right to request access to your personal information, correction of inaccurate information, deletion of information where legally permitted, withdrawal of consent where processing is based on consent, or information about how your data is handled.

You may also request that we stop sending promotional communications by contacting us or using an available unsubscribe option.

We will review and respond to privacy-related requests in accordance with applicable laws and may need to verify your identity before processing a request.

9. Children's Privacy

Our website and business services are intended for individuals and organizations seeking information about uPVC doors, windows, and related products. We do not knowingly collect personal information from children in circumstances where parental consent is required by law.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.

10. Changes to This Privacy Policy

Zureon Industries Pvt. Ltd. reserves the right to update or revise this Privacy Policy from time to time to reflect changes in our business practices, website functionality, or applicable laws.

Any updated version will be published on this page with a revised "Last Updated" date. We encourage visitors to review this page periodically to remain informed about our privacy practices.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the details below.

We will make reasonable efforts to address your privacy-related concerns in accordance with applicable laws.

Thank you for trusting Zureon Industries Pvt. Ltd. We are committed to maintaining transparency and handling your information responsibly while providing quality uPVC doors and windows solutions.